Many people who begin using their 1st hosting account, or switch companies, frequently have enquiries in regard to how specific procedures are executed or chance upon difficulties when setting up various things, including emails, site settings, and so on. For this reason, a lot of web hosts have prepared documentation with the most common questions and issues so as to help their clients get info swiftly and easily. As a result, the help desk staff can concentrate on actual issues that some customers may be encountering, since the solution for the minor things will be available on the World Wide Web and clients can easily tackle them without having to touch base with the support team. Having detailed documentation is essential, particularly for new users with zero previous experience, because the web hosting service involves a ton of functions and lots of people can get perplexed about what to do. A good knowledge base can both help you complete the operations that you need and become aware of how the hosting service functions in general.
Extensive Online Documentation in Hosting
If you buy a hosting account through our company, you will gain access to our comprehensive online documentation where you will see info on virtually everything related to our hosting services. The topics cover anything from how to create an e-mail address on your cellular phone, to how to do various things using an .htaccess configuration file. The articles are written in a simple-to-comprehend way and include exhaustive manuals on how to accomplish a particular operation within your Hepsia hosting Control Panel. You can also find info that is not connected directly to Hepsia, for example one that concerns apps on your computer. The complete archive of articles will be located in the Control Panel’s Help section, but the ones that are related to a certain section can be accessed on the spot. Since we have encompassed as many topics as possible, you will be able to become aware of practically everything associated with your account.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers feature a rich article library where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we use. We’ve created it based on the feedback that we have assembled from our customers throughout the years and, as a result, our articles touch upon specific problems that you might bump into and present the most efficient way to resolve them, for example receiving a 500 Internal Server Error message or being unable to send emails from your computer even though you have the correct settings. The articles are available in each Control Panel section and you can consult them whenever you need. They can help you enhance your knowledge not only about our services, but also about the hosting realm as a whole, as they include step-by-step guides and general info such as what file permissions or cron jobs are.