When your website hosting service provider supplies live chat support, you'll be able to talk with an agent in real-time and learn useful information or get a problem resolved in a very timely manner. The main advantage of using chat rather than calling to consult with a live person is that you will need just a computer with access to the world wide web, so that you will not pay any fees when you're in a different state or country. Furthermore, it is simpler to copy and paste info like domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the phone. The real-time chat is also a quicker solution to contact the website hosting supplier's support crew compared to using a ticketing system. Last, but not least, in case some situation requires some more time to be dealt with, you are able to do something else while you wait for guidance on the live chat, so that you won't lose time - something that is impossible in case you're on the telephone.
Live Chat Support in Hosting
We supply a live chat assistance service for all of the Linux hosting that we offer and we're able to help you with almost everything in real time. In case you don't have an account with our company yet, we'll be able to provide you with more details about the plans in order to help you to select the most appropriate plan. In case you are an active client, we can assist you with any billing or general issue and with numerous common technical problems, for example an email address setup in a desktop email client. When you are unable to call us for whatever reason or you're in a country where we don't have a local phone number, our live chat will be the best option to contact us. Of course, some matters need additional time to investigate and test, therefore you will have to open a ticket to our technicians, but nonetheless, we can save you time and assist you with many troubles on the chat.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with our Linux semi-dedicated hosting, you can find the replies for any questions you may have or get a lot of problems dealt with very quickly. The chat service is accessible each and every day, therefore you can talk to an agent even on weekends and holidays. In case you're unsure which package would be better for your websites or if our advanced cloud hosting platform matches some system requirements, you can come on the live chat before purchasing anything. In case you're an existing customer, you'll be able to find more info about billing issues, account settings along with a number of common technical troubles you may encounter, let's say when you can't set up an email account in a client on your computer. Our live chat can save you plenty of time regardless where you are or when you contact us.